TERMS AND CONDITIONS
All information provided by the Customer is true, current, accurate, and complete as required by the service. InContact should be promptly notified of any change to the information.
The customer authorizes InContact to perform the service as its agent in all matters relating to direct advertisement, prospecting, telemessaging, prospecting, product announcement, special promos, price list sending, and service announcement.
The customer must obtain and pay for all the services acquired including, and not restricted to third party services as well.
All leads come from a third party provider and InContact will not assume liability for claims concerning unsolicited telemarketing calls, commercial direct advertising, email, or any advertising of the same kind.
The customer is responsible for the contents of all transmissions through any of InContact's advertising service. InContact simply acts as a passive conduit for the client to send and receive information.
The customer should promptly correspond with InContact for any problem or question regarding the service/s.
The customer may not dispute any charge from InContact unless the latter has already attempted all options available to rectify the situation. In the event of disparity, the client should directly correspond with InContact and not with a third party.
InContact does not make WARRANTIES OF ANY KIND, EXPRESSED, OR IMPLIED, WITH RESPECT TO ITS SERVICES. For example, loss of data resulting from delays, non-deliveries, wrong deliveries, and any or all service interruption caused by the negligence of InContact and it employees or by Customer's errors and omissions.
The customer gives consent to receive any form of communication from InContact by providing his/her mailing address, email, telephone numbers, direct advertising number, etc.
Upon Signing up with any of the service and upon reviewing the terms and conditions of the account, the customer agrees to be charged with the full amount as stated in the disclaimer.
The customer authorizes InContact to charge the provided credit card/bank account as payment for the service/s he/she signed up with InContact. As such, no further action is needed from InContact to ask the Bank for permission/authorization.
Any credit offered by InContact shall not be refunded on the customer's credit card but will be applied to his/her account with INCONTACT.
REFUND POLICY
The appropriate set-up fee, holding deposit, & service fee are payable in advance. If the service fee is not paid when due, the service may be suspended without notice until such payment is made.
All calls, messages, direct advertisings, and mail items shall be held and can only be collected or forwarded when such payment is made. If the service fee is overdue by 30 days, the service may be deemed to have terminated. All messages held by us at termination of services shall be destroyed.
Outstanding monies will be deducted from the holding deposit. Any outstanding monies beyond the amount of the holding deposit may be recovered by a debt collection agency or through a claim to the relevant County Court.
In the event that the account is terminated or cancelled, NO REFUND OF ANY FEE, including setup fee, will be granted. FEES PAID FOR ANY SERVICE ARE NOT REFUNDABLE IN WHOLE OR INPART.
The Customer shall have no right to any refund for payment made for the Service once the disclaimer call has been done with the Customer Service of InContact.
If the customer is not completely satisfied with the services in any shape or form, InContact operates a NO REFUND POLICY on all service payments due to the applicable discounts given upon sign-up of your service(s).
Once the service has been terminated, reinstatement of services is strictly subject to InContact's approval. Such a service will be deemed as a new service and a new setup fee, deposit, and service fee is payable. The amounts charged and the services provided may differ from the original service and additional terms & conditions may be imposed.
The client may cancel the service at any time, but InContact24-7 will not refund any remaining portion of the subscription fees, including any minimum commitment, already billed to the client's account.
